Click on a FAQ category below, to view related Q & A.
ScheduleMate is a service that helps you expand your online business with easy-to-use appointment scheduling, video calling, and instant payments.
Our goal is to help you expand your client base & save multiple hours every week, while keeping focused on your work.
After signing up & choosing your monthly plan, click on “Get Started“.
You are then redirected to the web app, where you are expected to go through the onboarding process. Ensure that pop-ups are allowed by you browser to proceed.
After signing in as an admin, click on “Get Started“.
You can easily integrate SchduleMate into any website.
It takes only a few minutes and all you need to do is copy and paste a few lines of code.
Copy the following lines of code and paste them to your website. Just remember to replace the bold link with your own personal booking link. You can also replace “Book Meeting” with you desired button label text.
While onboarding, you are asked to setup one or more payment gateways.
After completing the onboarding process, you can instantly start receiving payments through your selected gateways.
Alternatively, you can add or remove payment gateways using the admin’s ‘App Parameters’.
Details on how to set up a payment gateway:
Yes, with credit card payments (powered by Stripe, Paypal or Braintree) activated in your payment settings, your client is charged during the booking process and you immediately receive the money onto your payment gateway account.
In case you want to cancel or refund a payment, simply go to your Payment gateway dashboard and initiate it.
In your admin panel’s parameters, you can define which payment methods your customers should be able to select. There are currently three options available:
If any of the above is chosen, your clients will be charged during the booking process and you will immediately get paid, with the money transferred to your payment gateway account.
If you set up more than one payment gateways, your customers will be able to choose one before paying.
We do not charge any transaction fees.
However Paypal, Braintree & Stripe charge fees based on your country.
Our integrated solution for scheduling, video call & payments will allow your business to grow, therefore, we offer different pricing models based on your needs.
Starting from a free, single expert plan, you can see all our pricing plans on the Pricing page.
To cancel your subscription at ScheduleMate.net:
To add a payment method for your subscription to ScheduleMate.net:
To set your subscription at ScheduleMate.net to renew automatically:
After completing the onboarding process, you can edit your profile.
By clicking ‘Profile’ on the app sidebar, you can upload your photo, alter your personal info and edit your professional info.
After signing in & click on “Get Started“.
If you are the admin, click on ‘Parameters‘
If you are an admin & expert, click on ‘Admin‘ and then ‘Parameters‘.
The following parameter categories are available for setting up:
When you first sign-in to the web app, you need to go through the onboarding process.
While onboarding, you are expected to
After the onboarding is complete, you get your personal booking link (if you are an expert) which you can share with your customers to instantly start accepting bookings.
If you are the admin and you have subscribed to the pro plan, ensure your experts have received the registration email & login to ScheduleMate, in order to fill in their professional details, their session duration, price & weekly availability.
The admin menu consists of the following options: